Analysis of Patient Safety Centers in Hospital Services
DOI:
https://doi.org/10.33159/25959484.repen.2023v33a08Keywords:
Patient Safety, Hospitals, Risk Management, Quality of Health Care, Health Care, Quality Assurance, Health CareAbstract
Objective: to analyze the conformation, composition and functioning of Patient Safety Centers in hospitals in a city in the interior of the state of São Paulo. Methods: quantitative, exploratory, descriptive study. Data was collected by the principal investigator in Patient Safety Centers from general and specialized hospitals. The data collection form was developed and validated for this study, and included characterization variables for the respondent, the institution and information related to the Center. Results: centers are autonomous and 72.7% of their professionals work in other deliberative instances as well. Nurses are responsible for coordinating 72.7% of the centers and are the only professional category working in all of the centers. The notification of adverse events is conducted in 100% of the institutions, although the centers are involved in 63.7% of the analysis. Patient involvement is reported in 54.5% of the institutions. Conclusion: the multidisciplinary composition, autonomy and interaction with other sectors make the centers constitute potential spaces for improving patient quality and safety. Regardless, the processes and hindrances reported indicate the need for hospitals to encourage patient involvement, to raise awareness, to provide professional training, and to expand the capacity to analyze adverse events.
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